ShotInk Privacy Policy

Contact

For ShotInk support, privacy questions or requests, contact support@relayium.com.

Screenshots and annotations

ShotInk captures and annotates images locally on your Mac. It does not upload screenshots or annotations to developer servers, use them for advertising, or use them to train AI models. A completed image is copied to the system clipboard. Automatic PNG saving is optional and writes only to a folder you select.

Other apps and macOS features may access or synchronize clipboard content according to your system settings. Images saved in a cloud-synchronized folder may be uploaded by that service. ShotInk does not control those services.

Permissions and local settings

Screen Recording permission lets ShotInk obtain screen images for the captures you initiate. You can revoke it in macOS System Settings; capture will then be unavailable until permission is restored.

Preferences such as shortcuts, annotation styles and saving options stay on your device. A security-scoped bookmark preserves access to the folder you authorize for automatic saving. Saved images remain until you delete them; removing the app does not delete exported images or copies shared elsewhere.

Trial and in-app purchases

The Mac App Store edition uses Apple StoreKit for a 7-day free trial and a one-time full unlock. Apple processes purchases and payment information. ShotInk receives transaction and entitlement information to verify access, measure the trial and restore purchases. It does not receive your payment card details or send screenshots for purchase verification. Apple processes information under its Apple Privacy Policy.

Accounts, analytics and advertising

ShotInk does not require a developer account and does not include advertising, third-party usage analytics or third-party crash-reporting SDKs. It does not track you across other companies’ apps or websites.

Support emails

If you contact support@relayium.com, we receive the email address, message and attachments you choose to send. We use these to respond and troubleshoot. Email providers process messages to deliver and store support correspondence. Please omit sensitive screenshots and payment details.

Support correspondence is retained only as needed to address the request, maintain relevant support history and meet applicable obligations. You can ask us to delete correspondence, subject to information we must retain.

Your choices and rights

You can change permissions and preferences, disable automatic saving, and delete saved images. Depending on where you live, you may have rights to access, correct, delete or restrict processing of information you provide to us. Contact support@relayium.com to make a request. We cannot remotely retrieve or delete images stored only on your Mac.

We do not knowingly collect personal information from children through the app. If you believe a child has sent personal information to support, contact us so we can address it.

Website visits and changes

The support and policy website uses Cloudflare hosting. Website request processing is described in the website privacy notice; it is separate from screenshot processing in ShotInk. This policy will be updated here when our practices change, with an updated effective date.